Privacy Policy
Last updated: December 2024
Introduction
NYC NYE Singles Party ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase tickets to our events.
Information We Collect
When you interact with our website, we may collect the following information:
- Contact Information: Name, email address, and phone number when you purchase tickets or contact us
- Payment Information: Payment details are processed securely through our payment providers (Authorize.net and PayPal) and are not stored on our servers
- Technical Information: IP address, browser type, and general location (city, state, country) for security and fraud prevention purposes
- Communication Data: Any messages you send us through our contact form
How We Use Your Information
We use your information for the following purposes:
- To process your ticket purchases and send order confirmations
- To communicate important event updates, such as venue details or schedule changes
- To respond to your inquiries and provide customer support
- To inform you about our future events and promotions that may interest you
- To prevent fraud and maintain the security of our services
- To improve our website and services
We Do Not Sell Your Information
Your privacy matters to us. We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely for the purposes outlined in this policy and to enhance your experience with our events.
Marketing Communications
By purchasing tickets or signing up for our mailing list, you agree to receive occasional emails about our upcoming events and special offers. We believe you'll find these updates valuable, but you always have a choice:
You Can Opt Out at Any Time
Every marketing email we send includes an unsubscribe link at the bottom. Simply click it to stop receiving promotional emails. Please note that you will still receive transactional emails related to your ticket purchases (such as order confirmations and event reminders).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-compliant payment processors and is never stored on our servers.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining records of ticket purchases for our events. If you wish to have your information deleted, please contact us and we will honor your request where legally permissible.
Third-Party Services
We use trusted third-party services to operate our website and process payments:
- Payment Processors: Authorize.net and PayPal for secure payment processing
- Email Service: For sending order confirmations and event communications
These services have their own privacy policies and handle your data according to their terms.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.